"The charm of Steepleton, and indeed
my role as General Manager, lies in its
delightful unpredictability. No two days
are ever quite the same; from ensuring
the upkeep of our beautiful grounds
to coordinating a diverse calendar
of social events; there’s always
something to attend to."
Harriet Hawkins, General
Manager at Steepleton, Tetbury
Every Pegasus Homes community
is supported by an on-site team, who
are there to help facilitate events and
activities in the community as well as
ensuring the building and grounds are
well maintained and comply with any
Health & safety requirements.
We caught up with Harriet Hawkins,
General Manager at Steepleton in
Tetbury, to find out a little more
about her role.
Debrief & site walk
My day begins at 9am, with a handover from
Adam, our night security guard. A quick debrief
ensures I’m up to speed on any overnight
developments. This is followed by a site walk
through the community to ensure that our
communal spaces are pristine and our gardens
are in good shape. When the weather is nice,
it’s an enjoyable moment of calm before
the day kicks off!
Planning & coordination
After that, it's back to my desk where I tackle
the morning's emails and prioritise my "to-do"
list. Compliance checks are a crucial part of my
routine, ensuring everything meets our high
standards. I then coordinate with any contractors
scheduled for the day, discussing their tasks and
ensuring smooth operations.
After reviewing the maintenance side of things
it's into the most enjoyable aspect of the role,
the events and activities that are happening
throughout the day.
Some of the residents create their own groups and
activities, such as the Christmas Crafts event that
was organised to raise money for a local charity,
but other initiatives, such as the morning Tai Chi
sessions, music groups, bridge clubs, and of course
supper clubs within our lovely restaurant, are vital
elements of my role that really helps to create the
wonderful community spirit that we have here.
A day in the life
L I F E . S T Y L E
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